Reference

What You Agree to When You Use mega108

These terms set out the rules that apply to every account on mega108 — from how you open one to how transactions through DANA, OVO, and GoPay are handled. Access and eligibility depend on local law and are available only in eligible regions.

Account ownership rulesDANA, OVO, GoPay wallet termsEligibility by regionDispute and closure processUpdates and notifications
mega108 What You Agree to When You Use mega108
TERMS CONTACT

Reach Us About These Terms

If anything in these terms is unclear, or if you want to raise a dispute about a transaction or account action, our support team is here to help. You can reach us through live chat, email, or by flagging the issue directly inside your account dashboard.

Live Chat Start a live chat from inside your account. Our team responds in English and can walk you through any clause or account action you have questions about.
Email Support Send a detailed message to our support email. Include your account ID and the specific term or transaction in question so we can respond accurately.
Account Dashboard Raise a formal query through the help section inside your account. This creates a tracked ticket so you have a reference number for your request.
HOW WE HANDLE THIS

Account Security and Data Under These Terms

These terms are not just a legal formality — they reflect how we actually run account security, data retention, and wallet verification on mega108. Here is what that looks like in practice.

Wallet Verification

Your registered DANA, OVO, or GoPay number must match your account profile. Mismatches trigger a manual review before any withdrawal is processed.

Data Retention

We keep account and transaction records for as long as required under these terms. You can request a summary of your data by contacting support with your account ID.

Account Security

Your login credentials are your responsibility. We apply SSL encryption across the platform and send OTP verification for sensitive account changes like password resets.

Requesting Changes

To update registered details — including your linked e-wallet — contact support through live chat or email. Changes take effect only after identity verification is completed.

Common Questions About These Terms

These are the questions we hear most often about how our terms work, what your rights are, and how account and wallet rules apply in practice.

Access depends on local law in your region. It is your responsibility to confirm that use is permitted where you are located. We do not make eligibility decisions on your behalf.

A paused withdrawal usually means the wallet registered to your account does not match the one you are withdrawing to. Contact support with your account ID to resolve it quickly.

We send a notification to your registered mobile number or email before any material change takes effect. Continuing to use the platform after that date means you accept the new terms.

Yes. Contact our support team before the effective date of the change. We will process your account closure and confirm it via your registered contact method.

Send a request through live chat or email and include your account ID. Our team will compile your transaction and account records and return them to you in a readable format.

You are. We apply SSL encryption and OTP checks for sensitive changes, but your password and PIN must not be shared. Report any suspicious access to support immediately.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.